FAQs

We offer a wide range of candles, including classic candles, dessert-shaped candles, Halloween-themed candles, and Christmas candles. All our candles are handcrafted with care and designed to add a special touch to any occasion.

We only deliver in New Zealand. However, we are working on it to deliver internationally.

Orders are typically processed within 2 business days and shipped out within 3 days. Estimated delivery times depend on your location. However, average delivery time is between 3-10 business days.

Absolutely! Once your order is shipped, we’ll send you a tracking number to monitor its progress.

We do not accept return under change of mind. We accept returns within 7 days of purchase if the item is faulty, or damaged during delivery. Also, item should be unused and in its original condition. Please visit our Terms of service page for detailed instructions or contact us directly.

You can reach us via email at contactus@littlehope.co.nz or through our Contact Us page. We’re here to help!

Yes, we offer custom options for certain products. Please reach out to us for more details.